Car Touch up paint kits insurance information. Do I need to insure my kit?
All items are sent by post and are not track able unless you state you wish for express post which will incur additional costs (conditions apply).
It is recommended you insure your touch up paint repair kit as in if anything happens to it you can get a 1 new free replacement kit. Insurance packages start at $4.00. The amount of insurance is applied at the time of your order. This applies to any auto touch up paint kit in the product range.
When a purchase is made and a insurance policy is purchased the policy is limited to 1 of each damaged items as originally purchased (gift accessories excluded) in the kit. When a claim is made evidence of the broken or damaged goods need to be presented to place of purchase. In the case where you do not receive your parcel because of a third party transit authority, occurs a service fee of 25% of the original purchase product order. Photo evidence from a mobile and sms to web site mobile number 0416 16 87 46 or emailed directly with order confirmation to firstname.lastname@example.org
If you have taken out an insurance policy and your kit has not arrived or arrived damaged you must within 7 days from time of shipping from our warehouse you should lodge any such insurance claim within this time frame. The insurance policy will only survive for the 7 days from the described postage terms.
You will receive replacements for damaged items (bottles) only, we supply a cleaning agent, work cloth and a replacement tool caddie and accessories kit to assist in the clean up and restoration of your newly purchased and then damaged items.
For those who decide to purchase a paint repair kit without insuring the item do so at their own risk and understand that they will not receive a replacement kit without purchasing an insurance policy for that kit.
In the case where you receive a paint pen in a paint kit and that for one reason or another the color is not what you ordered, you will required to send the one color pen back to us here at cartouchuppaints.com.au at your cost. This item is not covered by our transit posted and damaged insurance policy. We carry a paint repair kit uninsured insurance policy. If a person or entity makes a purchase without insuring items obtained and the item is lost or damaged in transit, you may purchase a uninsured paint repair kit insurance policy at a cost of $6.00 per touch up paint product item in the kit from the original purchase order if any. Postage & insurance is added to the uninsured claim item when a uninsured insurance policy is applied. (accessories in the kit are excluded from cost and are free in this policy).
Refunds Touch Paint Scratch Repair Kits:
By using touch up paints products you agree before making a purchase of any of its products that you understand that brush touch and penfastic paint kits are a camouflage product only. The product kits are limited to removal of light paint scratching, blemishes and camouflaging of the deeper scratches and paint chips. If you wish to completely remove heavy paint scratching from your vehicles completely so that an invisible repair is undertaken, we advise you see a paint/panel repair shop.
Tri coat colors are special colors that require three bottles of paint to be able to get the correct exact color match. If you purchase a paint kit and the color is tri-coat then you will need to purchase the second color & the clear. We will under conditions refund the initial order for a incorrect kit selection unless approved within the 1 hour cancellation buffer allowance. The order will only be cancelled if contact is made to email@example.com via email and text (0416168746) within the one hour buffer that allows changes to orders before they are packed. Always check you have the correct paint scratch product before ordering by using the contact information above.
Refunds For Touch-up Paint Kits Are Extremely Limited.
All paint repair kits & products are custom built & made fresh upon an order submitted. Orders can only be cancelled if done within one hour of placing the order; as per our sale conditions there will be a 25% total reversal commission fee from any original orders; this policy excluding insurance and postage; administration surcharge applies for all reversals of any type of transaction being cancelled. excluding the 1 hour cancellation buffer period.
Our Brush Touch Paint Scratch Kits Are Universal And Can Be Used On Any Painted Factory Vehicle. All The Paint Products In The kits Are Automotive And Universal. You Need Only Change The Color. The Kit May Be Used On Any Vehicle And Or Many Different Painted Surfaces. Read All Instructions Carefully And Further Your Knowledge With Our Paint