Postage Terms & Conditions: By Using This Site, Purchasing Any Products & Services From Carreco PTY LTD you agree & abide the terms & conditions of sale. D.I.Y Car touch up paint bottle scratch repair kits, car paint pens and other touch up paint custom products; generally it will take anywhere up to 15 working days to produce the factory O.E.M custom packed kits and/or other such products; Note; general turnaround estimation period is 1 – 7 working days from notices.
worse case scenario orders will further possibly take in between 1 and 14 working days in postal transit to get to you; if an item becomes back order it may take 1 to 7 days to process the order on top of the already required 14 days packaging & shipping terms. When making a purchase you may mark your order as urgent in the comments area of your order form for our technicians to process if not inundated with orders. Note; general turnaround estimation period is 1 – 7 days form notices.
Cost of postage on items vary from kit to kit or item to item. The normal costs to post our kits are usually in between $10.00 and $14.00 to ship Australia wide including Tasmania.
Tip of the day: We only post spray cans or bulky paint products at this time if your organize couriers at your cost. We pack these items ready for shipping only or in store collection (Costs Apply). Find Out More Fastway Couriers about shipping costs.
Insurance
We recommend you insure your touch up paint products as we cannot promise safe delivery as just standard shipping procedures are used and are beyond our control. Our trading statistics show that 1 in 20 items are damaged/lost or incorrect shipping details are supplied as a result of transit & human error.
Color Matching:
Non refundable; you may only refund if you cancel the order within one hour of making the order (See Refunds Below); We use and recommend original colour repair equipment manufacturers for the simple reason they are organisations that make the paint products for the car makers; the colors we supply are exact match to your cars original paint; There are reasons for paint works not matching; Here are few examples; the vehicle panel may have been already painted previously using non O.E.M paint products; your vehicle may have faded paint; it is possible Your vehicle may have a variation in color listed formulas depending on the manufacturers demographics; this does not and will not affect the finished visual color as a result when brush touch or Penfastic products are used; metallic paints and tricolour colors have to be blended by manufacturers specification to get the 100% color match guarantee when sprayed; Individual car makers may have different parts of the vehicles made and painted in different demographics as to why bumper bars may appear a different color on some vehicles. Note: The original color formula being the car body color.
Refunds Touch Paint Scratch Repair Kits:
By using touch up paints products you agree before making a purchase of any of its products that you understand that brush touch and penfastic paint kits are a camouflage product only. The product kits are limited to removal of light paint scratching, blemishes and camouflaging of the deeper scratches and paint chips. If you wish to completely remove heavy paint scratching from your vehicles completely so that an invisible repair is undertaken, we advise you see a paint/panel repair shop.
Tri coat colors are special colors that require three bottles of paint to be able to get the correct exact color match. If you purchase a paint kit and the color is tri-coat then you will need to purchase the second color & the clear. We will under conditions refund the initial order for a incorrect kit selection unless approved within the 1 hour cancellation buffer allowance. The order will only be cancelled if contact is made to text (+61 0416168746) within the one hour buffer that allows changes to orders before they are packed. Always check you have the correct paint scratch product before ordering by using the contact information above.
Refunds For Touch-up Paint Kits Are Extremely Limited.
All paint repair kits & products are custom built & made fresh upon an order submitted; orders may only be cancelled if done within one hour of placing the order; as per our sale terms & conditions there will be a 25% total reversal commission fee from any original orders; this policy excluding applied insurance and postage; administration surcharge applies for all reversals of any type of transaction being cancelled. excluding orders in the 1 hour cancellation buffer period.
Insight:
Our Brush Touch Paint Scratch Kits Are Universal And Can Be Used On Any Painted Factory Vehicle. All The Paint Products In The kits Are Automotive And Universal. You Need Only Change The Color. The Kit May Be Used On Any Vehicle And Or Many Different Painted Surfaces. Read All Instructions Carefully And Further Your Knowledge With Our Paint