Auto Spares, Parts & Accessories

Frequently Asked Questions

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Frequently Asked Questions About Automotive Paints & Repairs

 

Get answers from qualified licensed trade technicians, watch the video tutorial

FAQ’s

Answers To Questions For Everything Automotive Touch Up Paint And Repair

FIND ANSWERS TO QUESTIONS ABOUT PEOPLE HELPING SOLVING PROBLEMS THEY HAVE WITH EVERYTHING THEY HAVE TO DO WITH PAINTING AND REPAIRING DAMAGED AUTO PAINT.

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Q. BAHHHSTARRD SCRATCHED MY CAR AND I WANT THE BEST AND EASIEST CHEAPEST PAINT FIX THAT LOOKS EXCELLENT AND WILL LAST?

A. NO PROBLEM, WE ARE EXPERT PAINT REPAIR MAGICIANS HERE šŸ™‚ AND WILL HELP YOU SOLVE AND SAVE WITH ALL TYPES OF PAINT PROBLEMS, WE HAVE OVER 1800 VALUE PLUS TYPES OF TARGET AUTOMOTIVE PAINT AND REPAIR PURPOSE BUILT KITS IN OUR RANGE THAT WILL DO EXACTLY WHAT YOU JUST ASKED FOR AND MUCH MUCH MORE… SIMPLE AS THAT… WE HAVE KITS FOR ALL TYPES OF GROUP SCRATCHES, COLOUR CHIPS AND BLEMISH REPAIRS.

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Q.WHERE CAN I FIND MY CAR PAINT CODE

A. IT WILL BE ON YOUR CAR TYPICALLY INSIDE EITHER FRONT DOOR SHUTS B-PILLER (WHERE THE STRIKER PLATE IS) OR UNDER THE HOOD/BONNET ON A VEHICLE INFORMATION IDENTIFICATION LABEL. SOME VEHICLES ALSO HAVE THEM IN THE BOOT WELL ON A PAPER STICKER as AUDI DOES. THE OTHER EASY WAY IS SIMPLY TO GET YOUR REGISTRATION PAPERS AND CALL THE NEAREST NEW CAR PARTS DEALER OF YOU BRAND AND QUOTE THE VEHICLE IDENTIFICATION NUMBER (VIN) TO THE OPERATOR AND THEY WILL GIVE YOU THE COLOUR NAME AND PAINT CODE.

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Q. WHERE DO I START WITH MY PAINT REPAIR?

A. FIRST THING WILL BE TO DECIDE WHETHER I’M KEEPING THE CAR OR NOT AND WHAT TYPE OF PAINT APPLICATOR SHOULD BE USED ACCORDING TO THE TYPE AND RESULT I WANT. IF YOUR KEEPING THE CAR THEN USE PRIMERS FOR SURE. IF YOU DONT HAVE ENOUGH KNOWLEDGE ABOUT SPRAY PAINTING AND AEROSOL SPRAY THEN WE DONT RECOMMEND THIS APPLICATION TYPES BY D.I.Y, SPRAY PAINTING IS A 4 YEAR SCHOOLING TRADE AND IS TECHNICAL… SO DONT DO IT IF YOU’RE A BEGINNER, YOU WILL LIKELY MAKE A SIMPLE SCRATCH INTO AN ENORMOUS REPAIR OR WORSE THAN THE ORIGINAL SCRATCH, THIS GOES FOR PAINT CHIPS AND OTHER TYPES OF BLEMISHES.

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Q. WHAT IS IMPACT RESIDUE & PAINT TRANSFER?

A. WHATEVER HIT YOU CAR LEFT ITS MARKS ON YOUR CAR.

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Q. HOW LONG WILL THE PRODUCTS LAST?

A: EACH PRODUCT HAS A SHELF LIFE. SOLVENT – MUST BE USED AS SOON AS POSSIBLE AS IT IS A PAINT THINNER AND EVAPORATES QUITE QUICKLY USE WITHIN 3 MONTHS. * BLEMISH – USE WITHIN 12 MONTHS FOR BEST RESULTS * PAINT COLORS – USE WITHIN 12 MONTHS. * WORK GLOVES – 12 MONTHS IF KEPT IN THE TOOL CADDY

Q: CAN I USE THE COLOR THAT CAME WITH MY CAR?

A: YES YOU CAN, WE DO NOT RECOMMEND THE USE OF FACTORY PAINTS THAT COMES WITH A NEW CAR AS IT IS CONSIDERABLY BLOBBY AND WHEN APPLIED IS VERY THICK AND LOOKS DISAPPOINTING, IT WAS MADE FOR MANUFACTURERS USING A HIGH BAKE OVEN AND VERY HIGH AIR PRESSURE, SO THE VISCOSITY OF THE PAINT IS VERY THICK, EVEN IF YOU THIN IT THE PAINT IT STILL ISNT VERY GOOD BECAUSE IT CHANGES THE DENSITY OF THE MATERIAL AND THEN ACTS LIKE A TRICOLOUR NEEDING A SHADE COLOUR WHICH COSTS, BESIDES YOU ONLY GET THE COLOR WHEN YOU BUY A NEW CAR, SO YOU CANNOT REPLICATE WHAT THE MANUFACTURER DID. USING OUR BRUSH TOUCH PAINT REPAIR KITS, WE HAVE THE FACTORY PAINTS MADE FOR REPAIRERS WHICH HAVE A GREAT FLOW AND VISCOSITY, SO WHEN APPLIED, LAYER MUCH BETTER. THE BEST BET IS TO INVEST IN A AUTOMOTIVE TOUCH-UP PAINT DIY BRUSH TOUCH PEN REPAIR KIT MANUFACTURED BY US.

Q. WHAT IF THE PAINT DRIES OUT.

A. IF PAINT COLORS DRY RITE UP, THEN NEW PRODUCTS WILL HAVE TO BE PURCHASED, BUT IF THEY ARE PARTIALLY DRIED OUT THEY CAN BE BROUGHT BACK TO THEIR FORMER VISCOSITY BY ADDING SOLVENT TO THEM.

Q. WHERE SHOULD I STORE MY TOUCHUP PAINT REPAIR KIT.

A. STORE IN A COOL DRY PLACE AWAY FROM SUNLIGHT AND AWAY FROM ANY IGNITION SOURCE TO AVOID FIRE OR EXPLOSION. KEEP OUT OF REACH OF CHILDREN.

Q. WHAT IF I GET PAINT ON MY HANDS.
A.USE SOLVENT OR MINERAL TURPENTINE TO CLEAN UP.

Q. WHAT IF I GET A PAINT DRIP.

A. AGAIN TYPICALLY WHEN A PAINT SCRATCH IS PURCHASED CLEANUP COMES STANDARD AND FREE WITHIN THE KIT…(CONDITIONS APPLY) SO FIRST SIMPLY ADD A SMALL AMOUNT OF THE CLEAN-UP SOLUTION TO AN INCLUDED CLEANING PAD THEN TEST ON A SMALL AREA TO MAKE SURE AREA SURROUNDING IS NOT ADVERSELY AFFECTED BY THE SOLUTION BEFORE CONTINUING TO SIMPLY REMOVE THE PAINT DRIP, HERE IS A TIP, WASH YOUR CAR AND PARK IT IN THE SUN TO HEAT UP THE PANELS SO WHEN YOUR APPLYING PAINT IT DRIES FAST RESISTING SAGS AND DRIPS, BUT YES SIMPLY WIPE ALL PAINT DRIPS OFF USING CLEAN-UP SOLVENT.

Q. WILL I STILL BE ABLE TO SEE THE SCRATCHES OR PAINT DAMAGE.
A. THE SCRATCHES AND PAINT DAMAGE WILL STILL BE THERE THESE KITS ARE DESIGNED TO “CAMOUFLAGE” ONLY, SO IF YOU LOOK CLOSELY YOU WILL SEE THAT THERE HAS BEEN A TOUCHUP, BUT FROM A CLOSE DISTANCE THE TOUCH UP REPAIRS THAT ARE CONDUCTED USING THE BRUSH TOUCH KITS ARE NOT AS NOTICEABLE.

Q. WHAT KIND OF PAINT DO I HAVE.

A. THERE ARE TYPICALLY 4 TYPES OF PAINT FINISHES ON ALL MODERN VEHICLES IN TODAYS MARKETS.

1) SOLID PAINT: LOOKING AT THE PAINT IN THE SUN THERE IS ” NO ” SPARKLE IN THE PAINT.

2)METALLIC PAINT: LOOKING AT THE PAINT IN THE SUN THERE ” IS ” SPARKLE IN THE PAINT. ALSO IN THE METALLIC RANGE, YOU WILL FIND SPECIAL FUNNY COLOURS LIKE FACTORY 2K TINTED CLEAR AND TRICOLOUR COLORS THAT NEED TWO SHADE COLOURS TO MAKE THE EXACT O.E.M COLOUR MATCH

Q. HOW DO I KNOW WHAT PAINT REPAIR KIT I NEED

A. IN MOST KITS THERE ARE A FEW STANDARD ITEMS LIKE WORK CLOTH, POLISH CLOTH, LARGE BRUSH, GLOVES, INSTRUCTIONS AND A TOOL CADDY. IT IS THE ACTUAL PAINT AND CLEANING PRODUCTS THAT ARE WHAT YOU NEED TO DECIDE ON. THE RIGHT CHOICE OF REPAIR KIT IS THE MORE PRODUCTS IN YOUR KIT THE LESS LIKELY YOU WILL NOTICE THE REPAIR. SIMPLY READ AT THE TOP OF THIS PAGE WHAT EACH PRODUCT DOES AND YOU SHOULD BE ABLE TO WORK OUT WHAT BRUSH TOUCH KIT YOU WILL NEED DEPENDING ON WHAT YOUR PAINT DAMAGE LOOKS LIKE. MOST COMMON KITS ARE LISTED ON HOME PAGE.

Q: DO YOU OFFER TECHNICAL SUPPORT.

A: YES, OF COURSE, CALL AND SPEAK TO A LIVE TECHNICIAN 9 am -6 pm MONDAY TO FRIDAY ALTERNATIVELY TEXT THE HOT LINE FOR A FASTER SERVICE, HERE PLEASE TEXT MIKE ON +61 0416168746

Q: HOW DO I LEARN TO USE THE KIT I BOUGHT.

A: EXCELLENT QUESTION, WE ARE GOING GREEN AND HAVE COMPLIED THE LATEST AUTOMOTIVE PAINT AND REPAIR INSTRUCTIONS WHICH ARE HERE AT OUR ONLINE STORE HERE ON THE MAIN MENU NESTLED UNDER THE GUIDES NAME TAG, ALSO IF YOU HAPPEN TO PURCHASE OUR COLOR KITS THE USER GUIDE FOR THAT IN PARTICULAR SCRATCH IS ATTACHED SO MAKE SURE FOR THE BEST RESULTS YOU USEĀ  THAT REPAIR INFORMATION TO COMPLETE YOUR TASK IN RESTORING AND PROTECTING YOUR CARS PAINT, ALSO IN EVERKITĀ  EVERY KIT PURCHASED COMES WITH A STEP BY STEP INSTRUCTIONS MANUAL. YOU MUST READ THE INSTRUCTIONS MANUAL THAT CAME WITH THE KIT PURCHASED CAREFULLY FROM THE TOP TO THE BOTTOM TO BE ABLE TO COMPLETE A TOUCH-UP REPAIR SUCCESSFULLY. WE RECOMMEND YOU READ THE MANUAL TWICE. IF YOU HAVE DIFFICULTY IN UNDERSTANDING ANY OF THE PROCEDURE YOU CAN EMAIL THE TECHNICIAN ANYTIME OR PHONE TO SPEAK TO A LIVE TECH. PH: 1300 135 467 AND YOU MAY WANT TO CHECK OUT OUT DIY HOW TO DO VIDEOS

Q: ARE THE REPAIRS PERMANENT.

A: ABSOLUTELY ALL THE TOUCH-UP PAINT BRUSH TOUCH REPAIR KITS APPLIED WILL BE PERMANENT. IF YOU ARE REPAIRING ROAD RASH ( HUNDREDS OF VERY SMALL STONE CHIPS TO SMALL FOR BRUSH TOUCH ) AUTOMOTIVE TOUCH UP PAINT COLORED POLISHES ARE A TEMPORARY FIX. THE COLORED WAX WILL NEED TO BE APPLIED REGULARLY TO KEEP YOU PAINT LOOKING GOOD. WE RECOMMEND OUR PENFASTIC PAINT PEN KITS FOR RAPID ACCURATE APPLICATIONS

Q: WHY SHOULD I INVEST IN A AUTOMOTIVE TOUCH-UP PAINT, BRUSH TOUCH REPAIR KIT.

A: WE ALWAYS RECOMMEND AUTOMOTIVE TOUCH UP PAINT BRUSH TOUCH KITS BY THE SIMPLE FACTS THAT THEY ARE COST EFFECTIVE AND CAMOUFLAGE EYE SORES ON ANY PANEL OR PART OF A VEHICLE. IF I HAD A SCRATCH ON MY BUMPER AND I WANTED TO FIX IT, I KNOW IF I WENT TO A PANEL BEATER IT WOULD COST A FEW HUNDRED DOLLARS TO PATCH, IF I WANTED IT TO BE REPAIRED BACK TO A FACTORY CONDITION I KNOW ON AN AVERAGE IT WOULD BE CLOSER TO A THOUSAND DOLLARS OR MORE, AND THAT’S JUST FOR THE BUMPER BAR. BRUSH TOUCH KITS ARE ABSOLUTELY FANTASTIC AND THE MOST ECONOMICAL PAINT REPAIR KITS EVER MADE IN AUSTRALIA, THE KITS REPLICATES THE PAINT LAYERS OF THE CAR MANUFACTURERS THEREFORE WHEN there IS A MINOR IMPACT OR PAINT DAMAGE IT CAN BE CAMOUFLAGED QUITE WELL, MIND YOU, STONE CHIPS SCRATCHES AND BLEMISHES IS SOMETHING THAT HAPPENS QUITE FREQUENTLY, IT WOULD BE VERY EXPENSIVE TO HAVE A BUMPER PAINTED OR REPLACED EVERY TIME THERE WAS A SCRATCH OR MINOR DAMAGE. BE IT THE CASE YOU HAVE STONE CHIPS SCRATCHES OR BLEMISHES, ONCE YOU HAVE PURCHASED A DIY AUTOMOTIVE TOUCH-UP PAINT BRUSH TOUCH KIT, YOU CAN QUITE EASILY TOUCH UP PAINT DAMAGES WHEN NECESSARY. WE RECOMMEND IF YOU ARE KEEPING YOU CAR YOU SHOULD NOT HAVE THE BAR OR DAMAGED PART RESPRAYED UNLESS IT IS EXTREMELY DAMAGED, OUR REASON FOR THIS POINT OF VIEW IS THAT, WE TOUCH UP CARS IN OUR REPAIR FACILITY DAILY AND WE SEE SOME OF THE VEHICLES DAMAGED IN EXACTLY THE SAME SPOT WITHIN THE SAME MONTH, ONCE WE POINT OUT THE FACTS HERE TALKED ABOUT THEY ARE QUICK TO BY A BRUSH TOUCH KIT.

Q: WHY WERE THESE KITS DEVELOPED.

A: THESE KITS WERE DEVELOPED BECAUSE THEY WERE A GREAT WAY TO HIDE PAINT DAMAGE AND SAVE MONEY, THEY ARE EASY TO USE AND ANYBODY CAN DO IT, AS LONG AS THEY READ AND FOLLOW THE INSTRUCTIONS. (YOU CANNOT DRIVE A CAR WITHOUT READING THE DRIVERS INSTRUCTIONS MANUAL, NOW CAN YOU).

Q: WHY SHOULD I USE THIS BRUSH TOUCH KIT.

A: OUR TOUCH UP KITS HAVE EVERYTHING YOU NEED TO CAMOUFLAGE UNSIGHTLY PAINT DAMAGES AND ARE AFFORDABLE, STONE CHIPS SCRATCHES AND BLEMISHES OCCUR DAILY AND OUR BRUSH TOUCH AND PEN KITS ARE THE BEST WAY TO MAINTAIN A VEHICLES GOOD LOOKS.

Q: WILL THE COLOR MATCH MY CAR.

A: THE COLOR WE SUPPLY WILL MATCH YOUR CAR AS WE USE THE WORLDS LEADING PAINT MANUFACTURES PAINTS PRODUCTS AND FORMULAS. THERE IS REASON IF YOUR TOUCH UP COLOR DOES NOT MATCH. IF YOUR CAR IS FADED OR HAS BEEN REPAINTED IN THE PAST AND AN INCORRECT MATCH WAS DONE USING A BUDGET COPY PAINT SYSTEM OR THE PAINT IS FADED THEN THE COLOR WILL NOT MATCH. WE CAN SAY ABOUT 98 PERCENT OF THE TIME THE COLOR MATCHES AND IS OR CLOSE ENOUGH TO SUCCESSFULLY CAMOUFLAGE PAINT DAMAGE.

OUR PROMISE

Color Match Guarantee
Automotive Touchup Paint sends original perfectly matched colour from a global paint company that manufactures the paints of Mercedes-Benz and other classic popular brands. (Axalta Group Of Companies - Standox) the company is Globally renowned. The colour that is sent to you is an exact match to your vehicle original paint and if in an extraordinary situation that we find that it is not the exact match you are covered by our exact match guarantee and our business will replace the colour at our cost or provide a refund. Rest assured that by using the exact match genuine auto color provided, along with the complete scratch removal products supplied in the kit will perform the job of removing and/or camouflaging all scratches, paint chips and blemishes as shown in our comprehensive video tutorial, it is highly recommended to all users of our car touch up products that these How To paint & repair video and text Master tutorials be viewed prior to applying any paint products to ensure the outcome is successful. Always test your products in an inconspicuous area before commencing touch up repairs. For recipients of our Automotive touch-up paint products.
  • The vehicle may have had previous paint repairs and an aftermarket paint colour product was used.
  • Your vehicle has faded paint (this is one of the most common occurrences where paint is not matched exactly, we guarantee to match to the vehicles original paint color, as you would be aware, fading of paint is common where vehicles have had sun exposure, matching to each individual vehicle based on how much fading has occurred as you would understand is virtually impossible) however, the team at cartouchuppaints.com.au has continually offered their services should you bring your vehicle into the shop to have the colour-matched to the faded paint colour as a courtesy to yourself.
  • Poor application of the paint products. (this is once again a common occurrence if our online video tutorials are not viewed prior to applying the product) .